Terms of Use
Last Updated:
Thank you for your interest in Vantage Life Institute. Welcome!
Vantage Life Institute is a technology-enabled platform that delivers personalized, supportive care for longevity-focused and integrative health needs.
Below is a non-binding plain-English summary of our official Terms of Use. We offer this summary to help you decide whether Vantage Life Institute is the right platform for you. The summary has no legal force or effect. Our binding Terms of Use appear under the “Terms of Use” heading below.
Medical services are delivered only by licensed physicians and advanced‑practice clinicians who practice through Vantage Life Institute NJ, P.A., an independent professional association we call the “Medical Group.”
Non-clinical support (technology, member success, billing, logistics, etc.) is provided by Vantage Life Institute MSO, Inc. ("Vantage MSO") and its subcontractor RoVR Technologies, Inc. ("RoVR") who may engage third party Service Providers.
RoVR’s own Terms of Use apply to your use of RoVR‑powered technology components. You can review them here: rovrstack.ai/terms.
To run the platform, Vantage MSO and RoVR rely on other third‑party Service Partners (labs, EMR providers, payment processors, etc.). Each partner may publish its own terms or privacy notices that apply when you interact with their services.
The platform cannot be used for emergencies. Dial 911 if you think you are experiencing one.
Disputes that cannot be resolved informally will be handled through binding arbitration on an individual basis (see Section 17).
Vantage Life Institute is not an insurance company. Subscription fees cover only the services described here.
The full, legally binding Terms of Use begin below.
Terms of Use
Last Updated: June 6, 2025
IMPORTANT NOTICE
The Site is not intended for emergencies or urgent conditions. If you believe you may have a medical emergency, call 911 immediately.
0. Parties; Definitions
“Site.” The websites located at vantagelifeinstitute.com and any associated mobile or web applications, portals, or dashboards.
“Vantage MSO,” “we,” “our,” or “us.” Vantage Life Institute MSO, Inc., a management‑services organization that owns and operates the Site and subcontracts certain functions to RoVR and other Service Partners.
“Medical Group.” Vantage Life Institute NJ, P.A., an independent, physician‑owned professional association whose licensed providers (“Providers”) deliver clinical services via the Site.
“RoVR.” RoVR Technologies, Inc., which supplies technology and certain administrative services under contract with Vantage MSO.
“Service Partners.” Independent third‑party vendors (e.g., laboratories, EMR platforms, payment processors, logistics firms, etc.) engaged by Vantage MSO or RoVR to support or enhance the Site and related services.
Collectively, Vantage MSO, the Medical Group, RoVR, and the Service Partners are referred to as the “Companies,” “we,” or “us.”
By accessing or using the Site, you acknowledge and agree to be bound by (i) these Terms of Use (“Terms”); (ii) the RoVR Terms of Use available at rovrstack.ai/terms; and (iii) any applicable privacy policies, terms, or other agreements issued by our Service Partners that govern the specific services you engage. If you do not accept all such terms, you must not access or use the Site.
1. Healthcare Services
The Site is a communication platform that enables synchronous and asynchronous telehealth encounters between you and Medical Group Providers. Vantage MSO and RoVR do not practice medicine and are not responsible for the quality or appropriateness of care delivered by Providers. Clinical judgment rests solely with the Provider.
2. Telehealth Risks; Informed Consent
By using telehealth services through the Site, you acknowledge and accept the potential risks described in the Telehealth Informed Consent (incorporated herein by reference).
3. Not an Insurance Product
Neither the Medical Group nor Vantage MSO nor RoVR is an insurer. Subscription fees cover only the services expressly described on the Site.
4. Availability of Services
Clinical services are available only in U.S. states where the Medical Group is authorized to practice. You must accurately state your location before each visit.
5. Privacy Practices
Your information is governed by (a) the Site Privacy Policy, (b) the Medical Group’s Notice of Privacy Practices, and (c) any privacy statements published by RoVR or relevant Service Partners.
6. Accounts; Security
You must create an account with accurate information and safeguard your credentials. We may suspend access for security reasons or for violation of these Terms.
7. Eligibility
You represent that you are (a) at least 13 years old, (b) a U.S. resident in a state where services are available, and (c) legally able to enter into these Terms.
8. License; Acceptable Use
We grant you a limited, revocable, non‑transferable, non‑exclusive license to use the Site for personal, non‑commercial purposes. Prohibited conduct includes, without limitation, violating applicable law, infringing intellectual‑property rights, attempting unauthorized access, or interfering with Site functionality.
9. Feedback
Any feedback you provide becomes our property, without obligation to you.
10. Electronic Communications
By creating an account, you consent to receive electronic communications (email, SMS, push notifications) as described in the Privacy Policy. Message & data rates may apply.
11. Terms of Sale
Subscriptions, visit fees, or other purchases made through the Site are subject to this Section. All sales are final unless otherwise stated. We reserve the right to change prices and service availability.
12. Intellectual Property
The Site and its contents are owned by the Companies or their licensors and are protected by U.S. and international intellectual‑property laws.
13. Links to Third‑Party Sites & Service Partner Terms
The Site may link to or integrate with services operated by Service Partners. We do not control and are not responsible for their content, terms, or privacy practices. When you interact with a Service Partner (for example, completing a lab order or processing a payment), that partner’s own terms of use and privacy notices may apply.
14. Disclaimer of Warranties
The Site is provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law.
15. Limitation of Liability
To the maximum extent permitted by law, the total liability of the Companies to you for any claim arising out of or relating to the Site will not exceed (a) the fees you paid in the three months preceding the claim, or (b) $100, whichever is greater.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Companies from claims arising out of your misuse of the Site or violation of these Terms.
17. Dispute Resolution; Binding Arbitration
Individual Arbitration. Except for small‑claims matters and certain IP disputes, all controversies arising under these Terms will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
Venue & Governing Law. The seat of arbitration will be Princeton, New Jersey, and New Jersey law will govern, without regard to conflict‑of‑law principles.
Class‑Action Waiver. You and we agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding.
Opt‑Out. You may opt out of arbitration within thirty (30) days of first accepting these Terms by emailing hello@vantagelifeinstitute.com with your name and statement of intent to opt out.
18. Governing Law; Venue
These Terms are governed by the laws of the State of New Jersey. For claims that are not arbitrable, exclusive jurisdiction lies in the state or federal courts located in Mercer County, New Jersey.
19. Application Support
For Site support, contact hello@vantagelifeinstitute.com.
20. International Users
The Site is intended for U.S. residents. Access from outside the United States is at your own risk.
21. Assignment
You may not assign these Terms without our prior written consent. We may assign our rights and obligations freely.
22. Right to Modify Terms
We may update these Terms from time to time. Material changes will be announced via the Site or by email. Continued use after such notice constitutes acceptance of the revised Terms.
By clicking “Accept,” creating an account, or using the Site, you acknowledge that you have read, understood, and agreed to these Terms of Use, the RoVR Terms of Use, and all incorporated policies.